Return and Refund Policy

15-Day Easy Return Guarantee

If you’re not satisfied with your purchase, you can return the item within 15 days of
delivery no questions asked. Just reach out to our support team for assistance.

Free Pickup Service

We offer free pickup from your address for all eligible returns. To schedule a return,
contact us at 0314-1591766.

Refund Timeline

Once the returned product is received and verified to be unused and undamaged, your
refund will be processed within 15 business days to your original payment method or
preferred wallet account.

Required Video Proof

To initiate a return, please provide a short video showing the issue along with the
unboxing video. This helps us speed up the evaluation process and ensures fair
resolution.

Replacement Policy

15-Day Replacement Warranty

If your item arrives defective, damaged, or not as described, you can request a free
replacement within 15 days of delivery.

Hassle-Free Exchange

A new product will be dispatched promptly, and the faulty item will be picked up at the
time of delivery.

Condition for Eligibility

The product must be in its original condition with no signs of damage beyond the
reported issue.

Video Verification Required

Kindly provide a clear video of the defect, along with the original unboxing clip, to
support your replacement claim.